With our Cloud POS, you’re free from costly hardware lock-ins — it works seamlessly on any device, whether it’s a PC, tablet, or mobile phone. No need to invest in expensive POS-specific machines.
Setup is a breeze. There’s no complicated installation, no IT expertise required, and zero hidden service costs. Simply log in and you’re ready to sell.
Your business data stays secure and reliable in the cloud, safe from device crashes or accidental data loss. At the same time, you can modernize operations by going cashless. Accept e-wallets, cards, and online payments while reducing the risks of theft, robbery, or daily bank deposits.
Customers love the convenience too — invoices are automatically sent to their email instantly, while receipt printing becomes optional, saving time and paper.
Stay in control no matter where you are. Track sales, monitor inventory, and view reports in real time from any device, whether you’re in-store, at home, or traveling.
Best of all, the system grows with you. Updates roll out automatically with no downtime, ensuring you’re always running the latest version. Combined with lower ownership costs, reduced cash-handling expenses, and eco-friendly digital workflows, Cloud POS isn’t just a tool — it’s the smarter way to run and scale your retail business.
Key Benefits & Features of Cloud POS
- No Hardware Lock-In – Works on any device (PC, tablet, mobile), no need for expensive POS-specific hardware.
- Easy Setup, No IT Cost – No professional service required for software/hardware installation or configuration.
- Data Security & Reliability – Sales data is stored in the cloud, safe from local device crashes or data loss.
- Go Cashless, Stay Safe – Reduce reliance on cash handling; minimize risks of theft, robbery, or daily bank deposits.
- Flexible Payment Options – Supports e-wallets, cards, online payments, and more.
- Automatic e-Invoice Delivery – Digital invoice sent instantly to customers; printing receipt is optional.
- Real-Time Access Anywhere – Business owners can track sales, inventory, and reports anytime, anywhere.
- Scalable & Always Updated – System updates happen automatically with no downtime or manual effort.
- Lower Cost of Ownership – Save on hardware, IT support, and cash-handling overheads.
- Environment Friendly – Reduce paper use with digital invoices and reports.
POS Features
| No | Feature | Hotmark POS | Smart Hotmark POS | Traditional Basic POS |
| 1 | Cloud-Based Access | ✅ Access from anywhere, anytime | ✅ Access from anywhere, anytime | ❌ Only available at physical terminal |
| 2 | Offline Mode Support | ✅ Works offline & syncs automatically | ✅ Works offline & syncs automatically | ⚠️ May require internet or manual sync |
| 3 | Real-Time Inventory Sync | ✅ Auto-updates across all outlets and online store | ✅ Auto-updates across all outlets and online store | ❌ Manual updates needed |
| 4 | Upgratable e-Commerce | ✅ Seamless with Hotmark e-Commerce platforms | ❌ No cross-platform integration | |
| 5 | Mobile & Tablet Friendly | ✅ Works on Android, iPad, desktop, laptop | ✅ Works on Android, iPad, desktop, laptop | ❌ Mostly tied to a fixed terminal |
| 6 | Barcode Scanning | ✅ USB & Bluetooth barcode scanner supported | ✅ USB & Bluetooth barcode scanner supported | ✅ Supported (basic) |
| 7 | CRM & Membership Loyalty | ✅ Built-in customer management & loyalty tracking | ❌ Not available | |
| 8 | Multi-Store Management | ✅ Centralized management for multiple branches (Optional) | ❌ Separate systems per outlet | |
| 9 | User Role & Staff Tracking | ✅ Staff login, actions logging, and performance tracking | ✅ Staff login, actions logging, and performance tracking | ❌ Basic or no staff tracking |
| 10 | Multi-Payment Support | ✅ eWallets, cards, cash, QR, FPX, Stripe | ✅ eWallets, cards, cash, QR, FPX, Stripe | ⚠️ Often limited to cash or card only |
| 11 | Automatic Tax Handling (SST) | ✅ Built-in SST support with reports | ✅ Built-in SST support with reports | ❌ Manual SST calculation |
| 12 | Real-Time Reporting & Analytics | ✅ Sales, tax, inventory & staff reports in dashboard | ✅ Sales, tax, inventory & staff reports in dashboard | ❌ Manual data consolidation required |
| 13 | Custom Receipt Printing | ✅ Thermal printer + Digital Receipt | ✅ Thermal printer + Digital Receipt | ✅ Limited format customization |
| 14 | Multi-Language Interface | ✅ English, Bahasa Melayu, Chinese supported | ❌ English only (in most cases) | |
| 15 | Product Import (CSV Bulk Upload) | ✅ Assign products/categories to POS outlets via CSV | ❌ Manual data entry | |
| 16 | Progressive Web App (PWA) | ✅ Installable as native-like app on mobile devices | ✅ Installable as native-like app on mobile devices | ❌ Not available |
| 17 | Hardware Requirements | ✅ Lightweight, runs on any browser/device | ✅ Lightweight, runs on any browser/device | ❌ Requires dedicated POS terminal hardware |
| 18 | PIM System Integration | ✅ Sync product info across multiple systems | ✅ Sync product info across multiple systems | ❌ No integration capabilities |
| 19 | Touch Screen Ready | ✅ Yes | ✅ Yes | ⚠️ Not support or limited |
| 20 | Bill On-Hold | ✅ Yes | ✅ Yes | ❌ Not support |
| 21 | Direct Discount | ✅ Yes | ✅ Yes | ❌ Not support |
| 22 | Complex Structure Discount | ✅ Yes | ✅ Yes | ❌ Not support |
| 23 | Voucher Discount | ✅ Yes | ✅ Yes | ❌ Not support |
Cloud POS
• Cloud Based Application
• Website with Digital Menu
• No Installation Required
• E-Receipt
• High Device Compatible (Any hardware and software with browser)
• Available Anytime Anywhere (Road Show, Temp Counter, On the go and etc.)
Inventory Management
• Stock Control
• Low Stock Alert
• Pre-Order (Back-to-Back Order)
• Product Matrix
Customer Relationship
• QR Code
• One Click Sign-Up
• Membership Benefit
• Loyalty Point Reward
• Customer Referral Reward
• Birthday Reward
• Price Structure
Power Expansion – Digital Voucher Solutions
Traditional Voucher Pain Points
- Slow & Complicated Process – Finance needs to authorize, IT prepares setup, then print hard copies, and finally operations must distribute to stores.
- High Operational Cost – Printing, distribution, and manual handling create unnecessary overhead.
- Risk of Theft or Loss – Physical vouchers can be stolen, misplaced, or go unaccounted for, requiring stock take and audits.
- Difficult to Verify – Hard to detect fake vouchers or prevent unauthorized re-use, leading to financial losses.
- Limited Control – Tracking redemption and balancing accounts across multiple outlets is time-consuming and error-prone.
With Our Real-Time Digital Voucher Solution
- Instant Issuance – Vouchers are generated and activated in real-time, no printing or distribution needed.
- Easy Management – Full control through the system dashboard; no IT or finance department bottleneck.
- Secure & Fraud-Proof – Every voucher is unique, digitally tracked, and cannot be duplicated or reused.
- Better Customer Value – Customers can buy vouchers online or in-store instantly (e.g. Pay RM100, get RM125 value).
- Advance Cash Flow – Businesses receive money upfront while customers enjoy later redemption.
- Customer Loyalty Lock-In – Vouchers ensure repeat visits and stronger long-term relationships.
Power Expansion – Multi Business Multi Store
Upgradable Multi-Store Features – Grow Without Limits
- Seamless Expansion – Start with one outlet, then easily add more branches or kiosks under the same system.
- Centralized Management – Manage all stores’ sales, inventory, pricing, and promotions from one dashboard.
- Real-Time Visibility – Track each store’s performance instantly, compare sales, and monitor stock across locations.
- Flexible User Access – Assign roles (cashier, manager, admin) per store while keeping owner full control.
- Shared Customer Loyalty – Customers can earn/redeem rewards across all branches, building stronger loyalty.
- Unified Product & Pricing Control – Update products or prices once, apply them across selected stores instantly.
- Inventory Optimization – Transfer stock between stores, reduce overstock/shortages, and improve cash flow.
- Scalable Infrastructure – System grows with your business, no need for new installations or separate software.